1000 Days Injury Free- Final Mile San Diego

I am proud to report to you that our team in San Diego reached its 1000 days injury free at the end of August. As you all are aware the job these guys perform every day is a difficult one. They navigate various obstacles every day. Some of these are stairs, hills, rough terrain, tight corners and inside stairways. They battle "Dogs and cats and little kids with baseball bats." - Tom Best, AM SDCAX.  They work in wet weather and more often hot and humid weather down in San Diego. They handle power tools and heavy appliances with sharp edges. Wooden pallets and saw dust while drilling. Often they work with less than experienced temp help in stressful situations. I can go on and on but I just want to take this opportunity to recognize this team for not even getting so much as a splinter. In this line of work pulled muscles and hard knocks are a common occurrence. They do a great job looking out for each other.

I can't thank them enough for the fantastic job they do every day! Congrats guys and keep on trucking!

 

 

Another very happy customer. Great job by Aron McFadden!

We received the note below from a customer we delivered to out of our Orangeburg, SC LDC.  This is a shining example of our service culture and precisely the type of customer service that we want to offer at every delivery.  Our delivery team has helped to make this customer a "raving fan".   

I am a business owner and have taken delivery at four different homes over my nearly 20 years of marriage. The Whirlpool delivery by your men yesterday is the best we have ever experienced. Yesterday morning we took delivery of our Whirlpool refrigerator, Bill of Lading 04000000016678628, trailer # PLNZ111641 I wanted to express in writing my sincere appreciation for your two men crew led by Aron Mcfadden.

Aron called to let us know he was in the area, then again when he entered our neighborhood. They parked in the cul-de-sac rather than on our long driveway to protect the pavement. They worked in my garage and cleaned up after themselves. They helped me take my door off its hinges, move a chair, painting, and side table. They wore smocked socks so as not to muddy or dampen our floors. When moving the old fridge out it scraped against the wall (due in part because I wrapped the old water line around the back) , Aron was quick to point this out.

I was so amazed at their courtesy, integrity, and effort I went to give them a tip and Aron refused it. He said “we are not permitted to accept tips”.

WOW, you have an incredibly honorable crew and one who is showing excellence and that reflects very well on JB Hunt. Congratulations. I do hope this note is saved in Aron’s file and that he is recognized in some way for his effort, honor, and integrity.

Best -

Steve Attias
ad majorem Dei gloriam—"for the greater glory of God."
843-344-7686
31 Unity Place
Pawleys Island, SC 29585-6188

A job well done by our Benton Harbor Team!

Please see the note below from Brandon Liechty, Market Manager for Whirlpool.  This is exactly the type of impression we want to leave with our customers. 

 

Jay and Mark,

 

Just wanted to say thank you for your prompt efforts at delivering the appliances for the leasing office at the Morton Project for Rockford Construction . You guys are a major part of Whirlpool's experience with our customers, and I highly appreciate and value that. I talked to Jake (project supervisor) and he said you guys took care of everything flawlessly.

I'm confident in 2015 when we start delivering the appliances for this 110 unit job, that you will execute it very well! 

Thanks again!

Final Driver Appreciation Week Photos. Pompano, FL LDC

Wrapping up a fantastic week in which we were able to show our appreciation of our DIS's hard work and commitment was this Friday's event at our Pompano facility.  Our drivers were treated to a breakfast feast.  While there may only be one week officially honoring driver appreciation, we need to remember to treat our team with the respect and reverence they deserve every day.  Let's make sure that our Driver Dedicated culture is alive and well at all times. 

 



 

More great news from Tempur-Pedic....

 

For the first time in our partnership, Tempur-Pedic is including ALL JB Hunt Final Mile employees in it's Friends and Family Event next month.  The promotion will run from October 20th through November 21st.  This is a great opportunity to get Tempur products for up to 65% off the retail price!  Please click the link below to see a product list. 
Announcing the Tempur-Pedic® Friends & Family Event
This is your chance to get the Tempur-Pedic mattress or adjustable base you’ve been waiting for. During our Friends & Family Event, we’re offering select products at 65% off retail prices while supplies last. For more information, visit our website.
Tempur-Pedic Friends and Family Promotion Link
Event dates
October 20 through November 21
Products available at special pricing
TEMPUR-Cloud mattresses (pre-2014 products)
TEMPUR-Contour mattresses (pre-2014 products)
TEMPUR-Simplicity mattresses
TEMPUR-Ergo Advanced Adjustable Base
TEMPUR-Up Adjustable Foundation
How to order
1.      Decide on the mattress and foundation you're interested in purchasing.
2.      Call Tempur-Pedic® Direct Sales at 800-499-1846 to place your order. They will ask you for the following info:
·        The Tempur Sealy employee that referred you
·        Your contact information and shipping location
·        The item(s) you are interested in purchasing
·        Your payment information (all major credit cards accepted)

Tempur-Pedic Hub of the Month--Shreveport!

Congratulations to Shreveport for being named Tempur-Pedic's Hub of the Month! For August, Shreveport had a delivery survey score of 4.78, a PERFECT 5.0 Scope of Work score, and 0 issues for the month!

Great job Nick, Raymond and Team

 

 

Albany, NY

Pictured below is our Albany, NY Final Mile team.  We've got a very strong, and new group of DIS's as well as a new manager.  Driver Appreciation week has been a great way to get both sides integrated into our culture.