Final Mile shines at ATDC with 2 trophies

This past week 26 drivers from our Final Mile, Dedicated, Truckload and Intermodal competed for pride and bragging rights as the best of the best in Arkansas.  Our region was represented by 6 DIS's that competed in 2 classes, step van and straight truck.  Among our competitors were Andy Stierley (DETMIx), Darren Tyler(BHMIx), Eddie Ford,(FW TXx), James Hamilton(SEAWAx), Michael Smith(TULOKx), and Jerome Brown(JACFLx).

The team and thair families represented their LDC's and our region extremely well and 2 of the team members brought hardware back to their LDC's. Andy finished 3rd in the Straight Truck class and Darren finished first, qualifying for the National Competition next month in Indianapolis.

April DOM--Brian Mulheran

After reviewing several outstanding nominations, I am pleased to announce that Brian Mulheran has earned the honor of our Final Mile Services Region Driver of the Month for the month of April. Brian has successfully demonstrated the level of customer service, safety and productivity that everyone should aspire to.   Please join me in congratulating Brian on this well deserved accomplishment!

Region Driver of the Month - $500 cash                

Brian Mulheran, consistently demonstrates a superior level of professionalism and reliability among his peers. He also excels in providing exceptional customer service, maintaining a strong safety record, and facilitating a solid working relationship with the office, all with an exemplary attitude.

Brian’s good attitude is what every Final Mile manager wishes for. Whether it’s a multi-family or multi-stop route, a normal or late day, a local or overnight route, Brian always smiles and stays focused on the positive. This was especially stark in April as Brian battled through an exhausting bout of mononucleosis (mono), because of which he was ordered by a physician to rest every Wednesday. Despite this setback, he remained optimistic and upbeat about his ability to continue his track record of success and service. And now that he has returned to a full schedule, he continues to excel by requesting to work a multi-family site every Saturday.

Regarding his performance, Brian shows his professionalism in dress and demeanor, speaking to customers clearly, intelligently, and sympathetically. Both the office and our end customers trust Brian to complete his deliveries at a quality level. We all know that any exception or uncontrollable delay will be communicated with advance notice, and that Brian will already have a plan in place to recover the lost time. The office regularly receives positive feedback from Brian’s deliveries, and it is not uncommon for customers frustrated by blizzard delays to relax once they hear that Brian will be completing the delivery. Brian has never had a preventable PD claim, an accident, or an injury, and he always turns in his logs on time. His paperwork is accurate and contains thorough notes, and he has never had a controllable service failure.  

It is a pleasure to work with Brian, and I am pleased to commend him as Driver of the Month. 

Congratulations to DOM for May--Dustin "Lorenzo" Dewez

After reviewing several outstanding nominations, I am pleased to announce that Dustin "Lorenzo" Dewez has earned the honor of our Final Mile Services Region Driver of the Month for the month of May. Lorenzo has successfully demonstrated the level of customer service, safety and productivity that everyone should aspire to.   Please join me in congratulating Lorenzo on this well deserved accomplishment!

Region Driver of the Month - $500 cash
Dustin "Lorenzo" Dewez
Final Mile San Diego, CA

FMS San Diego is nominating Lorenzo Dewez for driver of the month.

Lorenzo began working with us in Feb of 2013 as a Brightsky delivery assistant. He quickly became our most requested helper by the drivers. This was due to many factors, first being Lorenzo was always on time and ready to work. He learned all of our cross dock procedures and became our backup quarterback on the cross dock. As a delivery assistant he was eager to learn all the installs and became very good at it in no time at all.  Although he worked many days at very long hours he was motivated enough to pursue his class A CDL in hopes of becoming a driver for JB Hunt. While in the right seat he was very safety conscious and did all he could to assist the driver in navigating the route. He also learned the MCC’s and more recently the new iPhone/Nuvizz system we are currently working with. As soon as a position became available we were very excited to promote Lorenzo up to the driver position. Lorenzo has only been a full time driver for 1 month but with a spectacular start we feel he deserves to be our nominee for May.

When he came on he was heavily audited by our BS and everything checked out great. Lorenzo has had an immediate productivity impact as he required no training at all. Even under pressure his attitude is fantastic and he readily volunteers for extra work and Saturdays when needed. Recently we sent him on a delivery to a prospective new customer (Elite); normally we would send a more experienced driver team in order to ensure everything meets the highest level of quality the first time. The delivery went perfectly as that’s what we have come to expect from Lorenzo’s advanced level of professionalism. Our Business Development Executive Tammy Virgil stated that they were “Very Pleased!” with the delivery. We look forward to hearing great things in the future from our customers regarding Lorenzo Dewez as we are sure he will continue setting a new standard in driver excellence! It is for these reasons we proudly nominate Lorenzo as our Driver of the Month.

Other Outstanding Nominees:
Jonathan Cantillo @ Pompano Beach, FL  (FMS S)
Kompton Wilder @ Wilmer, TX  (FMS C)
John Brubacher @ Carlisle, PA (FMS N)